ADHD SPECIALIST WEBSITE
TERMS & CONDITIONS

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS SITE

These terms were most recently updated in June 2024.

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‍What’s in these terms?

These terms tell you the rules for using our website https://adhdspecialist.com/ (our site).

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Who we are and how to contact us

https://adhdspecialist.com/ is a site operated by ADHD Specialist Limited (We). We are registered in England and Wales under company number 13821661 and have our registered office at C/O Sandison Easson & Co Rex Buildings, Alderley Road, Wilmslow, England, SK9 1HY. Our main trading address is 10 Harley St, London W1G 9PF. 

We are a limited company. We are registered with the Care Quality Commission, the Independent Regulator of Health and Social Care in England.

To contact us, please email enquiries@adhdspecialist.com or telephone our customer service line on 020 7467 8366.

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By using our site you accept these terms

By using our site, you confirm that you accept these terms of service and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

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There are other terms that may apply to you

These terms of service refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Notice. See further under “How we may use your personal information”.
• Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase services from our site, our terms and conditions of supply of services which we will provide to you at the point of purchase will apply to the sales. 

If you purchase services from us, our Patient’s Complaints Process will apply to the sales, which sets out our complaint resolution process.

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We may make changes to these terms

We may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

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We may make changes to our site

We may update and change our site from time to time to reflect changes to our services, our users’ needs and our business priorities.

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We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of service and other applicable terms of service, and that they comply with them.

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We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

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Our site is only intended for users in the United Kingdom (“UK”)

Our site and the content in it (including our services) are directed to people residing in the UK and who are aged 16 and above. We do not represent that content available on or through our site is appropriate for use or available in other locations. The distribution or use of the content displayed on this site may be restricted by law in countries outside the UK, and you are responsible for checking and observing any such restrictions that may apply in other countries.

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Use of our site

You may not use our site:

• in any way that breaches any law applicable in England and Wales or international law or regulation;
• in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
• for the purpose of harming or attempting to harm minors in any way;
• to bully, insult, intimidate or humiliate any person;
• to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

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How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our site in breach of these terms of service, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these terms of service).

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No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose (including but not limited to the development, training, fine-tuning or validation of AI systems or models). This includes (but is not limited to) using (or permitting, authorising or attempting the use of):

• Any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, content, information or services accessed via the same.
• Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).

This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

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Rules about linking to our site

You may link to our home page, provided you obtain our prior written consent and, if given, you comply with the following:

• you may link to our home page only in a way that is fair and legal and does not damage our reputation or take advantage of it;
• you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;
• you must not establish a link to our site in any website that is not owned by you;
• our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the provisions under “Use of our site”.

If you wish to link to or make any use of content on our site, please contact enquiries@adhdspecialist.com.

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Do not rely on information on this site

The content on our site is provided for general information only and do not replace a consultation with your own doctor or health professional. It is not intended to amount to advice (including professional medical advice, diagnosis, or treatment) on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

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We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

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We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our site or any part of it. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site or any other equipment or network connected with our site. You must not interfere with, damage or disrupt any software used in the provision of our site or any equipment or network or software owned or used by any third party on which this site relies in any way. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

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Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. 
• Different limitations and exclusions of liability may apply to liability arising as a result of the supply of any services to you, which will be set out in our terms and conditions of supply of services, which will be provided to you when you purchase services from us.

If you are a business user:

• We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or
• use of or reliance on any content displayed on our site.

• In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

If you are a consumer user:

• We only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
• If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

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How we may use your personal information

We will only use your personal information as set out in our privacy notice.

Our trade marks

ADHD Specialist, ADHD Specialist Clinic and our relevant logo are trade marks of ADHD Specialist Limited. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under “How you may use material on our site”. 

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Which country’s laws apply to any disputes?

If you are a consumer, please note that these website terms, their subject matter and their formation, are governed by English law. We both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of service, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.