If you or someone else is in immediate physical danger, or if there is a medical emergency:
If you need urgent help but are not in immediate physical danger, the NHS provides dedicated urgent mental health services:
If you need to talk to someone right now in confidence, these free, national services are available 24 hours a day, 365 days a year:
If you are seeking urgent inpatient care or private crisis support outside of the NHS, independent hospitals offer emergency admissions. Please note: Unlike NHS A&E departments, private hospitals generally require you to call ahead to arrange a clinical assessment and confirm bed availability.
(Please note: This guidance applies exclusively to registered and active patients under our care.)
If you have experienced a recent crisis or emergency, your immediate priority is your physical and mental safety. Please utilise the NHS, crisis helplines, or private hospital services listed above first.
Once you are safe and receiving appropriate emergency care, we ask that you or a nominated representative update our executive medical secretary regarding your situation via your existing email thread with us.
Please note our working hours and response times:
Upon reviewing your clinical update, we will advise on how to safely manage or adjust your ongoing outpatient treatment plan during a formally scheduled consultation.
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