Adela (Poonyisa) Arnanta

As our Executive Medical Secretary, Adela is dedicated to making your journey with our clinic as smooth, supportive, and straightforward as possible. As the foundational support of our practice, she is the welcoming first point of contact for our patients, ensuring you feel heard and cared for from your very first enquiry.

Alongside her career in medical administration, Adela trained as an accountant and achieved her ACCA professional chartership. For our patients, this means that the complex administrative side of your care—from transparent process to the highly secure management of your confidential medical records—is handled with rigorous precision.

You can focus entirely on your clinical care, knowing the logistics are in certified, expert hands.

Previously, Adela gained extensive experience working internationally in premium, high-level client care. Working across the globe cultivated her deep understanding of diverse cultures and the exceptional interpersonal skills required in demanding environments. She brings this directly to our clinic, making her uniquely skilled at anticipating patient needs, maintaining a calming and reassuring presence, and providing warm, empathetic support to individuals from all walks of life.

By combining her precise organisational expertise with a deep commitment to human-focussed service, Adela ensures that every aspect of your experience with us is entirely organised, discreet, and stress-free.

To maintain the highest standards of bespoke psychiatric care, we personally review every enquiry to ensure our clinic is the right fit for your specific needs. Adela oversees this initial process with absolute discretion, ensuring your introduction to our practice is seamless.

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